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Policies

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to make a purchase

When should I expect my order?

Each piece is made to order. Out of stock pieces may take up to six weeks for delivery, and in stock pieces may take 2 weeks. Also, since we are shipping from Maui it is not unreasonable for it to take a week to arrive at its destination. We ask for 14-20 days for your item to arrive. -Keeping in mind that it may arrive sooner!

What is your return policy?

Returns within 7 days of the date your package was received for store credit or merchandise exchange. Please contact us through info@tamaracatz.com for a return authorization code. No returns will be obtained without a return authorization code. For your protection, please ship all returns insured through Fedex, UPS, or Parcel Post.